Booking Information
bookings
Please check availability by either telephoning us on 01208 850674, or by using our online enquiry form. Once your holiday has been reserved, please complete the booking form and return it to us without delay. Payments can be by cheque or credit card over the phone.
deposits and balance
We ask for a 30% deposit with the booking. The balance of the rental is payable at least 28 days prior to the commencement of your stay; a reminder will be sent 42 days beforehand. For bookings taken within 6 weeks of your holiday start date, payment is required in full. All major credit cards, with the exception of American Express, are accepted at East Rose. Cancellation Insurance is available from the proprietors at reasonable rates.
cottages
Our cottages are non-smoking. They are available from 3pm on the day of your arrival until 10am on the day of departure. All cottages have full electric heating with direct reading meters that are read at the end of your stay, except Mowhay. Mowhay has gas central heating. All cottages except Mowhay also have a Night Storage Heater; an additional charge of £8 per week is made for their use. All cottages have full bed and kitchen linen with kitchens equipped for the chef in your party. Towels are provided for overseas guests.
dogs
Well-behaved dogs are welcome at an additional charge of £15 per dog per week. Rottweilers and Pitt Bull Terriers are not accepted.
additional items
Cots, highchairs and shower chairs are available at no extra charge. Put-up beds are available in certain cottages at the owner’s discretion
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Please ensure that you have read and understood our Reservation Conditions.
Reservation conditions
   
1. Every effort is made to ensure that all amenities advertised are available but no liability can be accepted for any omissions.
2. Accommodation is available from 3 pm on the first day of booking. By 10 am on the day of departure, the accommodation must be vacated and the equipment, furniture and premises handed over in as good a condition as they were taken over. Any damage, loss or destruction shall be made good by the applicants who also undertake the preservation and cleanliness of the goods and premises until handed over at the end of the booking.
3. If for any reason the booked accommodation is not available, liability shall be limited to a full refund of the monies paid to the Proprietors.
4. The Proprietors shall not be held responsible or liable for any loss or damage to valuables, personal property of any kind, motor vehicles, motor cycles, boats etc or personal injury or death, direct or indirect, irrespective of how it was sustained, occasioned or caused to anyone of any age (including persons under 18 years) who is a resident or invitee of the proprietors whether caused by or resulting from any default, wilful act, negligence, omission, neglect or otherwise on the part of the Proprietors, their servants or agents or any residents, guests or invitees.
5. Well-behaved dogs are welcomed at East Rose at a charge of £15 per dog per week. Dogs are accepted on the basis that they are kept under control at all times and not left unattended in the cottages.
6. Full bed linen is provided. Towels are only provided for visitors travelling from abroad.
7. The balance of the cottage rental should be forwarded at least 28 days before your arrival at East Rose.