Booking Information
bookings
Please check availability by either telephoning us on 01208 850674, or by using our online enquiry form. Once your holiday has been reserved, please complete the booking form and return it to us without delay. Payments can be by cheque or credit card over the phone. Bookings can only be effected by returning the booking form accompanied by a deposit of 30% of the total rental.

Alternatively, Online Booking is available.
deposits and balance
A 30% deposit is required with the booking. The balance of the rental is payable at least 28 days prior to the commencement of your stay; a reminder will be sent 42 days beforehand. For bookings taken within 6 weeks of your holiday start date, payment is required in full. All major credit cards, with the exception of American Express, are accepted at East Rose. Cancellation Insurance is available from the proprietors at reasonable rates.
cottages
Our cottages are non-smoking. They are available from 3pm on the day of your arrival until 10am on the day of departure. All cottages have full bed and kitchen linen with kitchens equipped for the chef in your party. Towels are provided for overseas guests. Cots, highchairs and shower chairs are available at no extra charge. Put-up beds are available in certain cottages at the owner’s discretion.
electricity
Guests pay for any electricity used. All cottages have electric meters that are read at the start, and end, of the holiday. Mowhay Cottage also has gas central heating with a gas meter that is read at the start, and end, of the holiday.
dogs
Well-behaved dogs are welcome at East Rose at an additional charge of £15 per dog per week through prior arrangement with the proprietors. Dog bookings can only be effected by returning the Dog Booking Form. Rottweilers and Pit Bull Terriers are not accepted.
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Please ensure that you have read and understood our Reservation Conditions.

Reservation conditions
   
1. I understand that bookings can only be effected by returning the booking form accompanied by a deposit of 30% of the total rental due. The remainder is payable six weeks prior to arrival.
2. In the event of a cancellation, you shall be liable for the total amount of monies paid. However, we will endeavour to re-book your cottage and if this is possible at no loss to ourselves, we will reimburse you 75% of the monies paid. Cancellation insurance is advised as a safeguard.
3. Well-behaved dogs are welcome at East Rose at a charge of £15 per dog per week through prior arrangement with the proprietors. I understand that dog bookings can only be effected by returning the dog booking form. Dogs are accepted on the basis of compliance with the rules on the dog booking form.
4. The proprietors reserve the right to refuse any booking or to cancel any bookings already made subject to refunding any sums you have paid without further liability on your behalf.
5. The proprietors reserve the right to terminate your stay if you, or members of your party, are believed to be causing a nuisance to the other guests or are not treating the property and grounds with due respect.
6. I undertake to leave the cottage and contents clean and tidy on vacation (You will be charged if the cottage is left in an unacceptable state and requires additional cleaning). I understand I will be charged for any items missing from my cottage even if they have been moved to another cottage (this includes kitchen items).
7. I agree that neither East Rose nor any persons in their employ will be liable for any loss, damage, sickness or injury howsoever caused which may be sustained by me, or any member of my party, or any person who I might invite to the cottage and grounds during the period booked.
8. Bookings are for a minimum of one week’s duration from 3pm on the day of arrival to 10am on the day of departure. Short breaks can be arranged subject to availability.
9. The proprietors reserve the right to enter the property during your stay.
10. Smoking is strictly forbidden inside the cottages, laundry room and shop.
11. The proprietors reserve the right to cancel any booking if it subsequently transpires that the above mentioned conditions have not been observed.
12. I undertake to ensure that all members of my party are aware and comply with these conditions.