Booking Information
booking information
•  Cottage availability can be checked by telephoning us on 01208 850674, emailing us at eastrosefarm@btinternet.com, or by using our online 247Booking system.
•  A deposit of 30% of the cottage rental is required with your booking, along with a completed booking form or online booking form.
•  The balance of the rental is payable at least 28 days prior to the commencement of your stay.
•  We accept payment by cheque or card over the telephone.  We also have an online 247Booking system.  All major credit/debit cards, with the exception of American Express, are accepted
•  Cancellation Insurance is available from the proprietors at reasonable rates.
•  Cottages are available from 3pm on the day of your arrival, to 10am on the day of departure.  Please call in advance if you anticipate arriving after 5pm.
•  Additional charges are Electricity, Gas (Mowhay Cottage only), fishing (if applicable), Dogs (if applicable) and Laundry room facilities.
cottage information
•  All our cottages are non smoking.
•  Full bed linen is provided. Towels are available to hire at £5 per person per week (1 bath, 1 hand). There is no charge for towels for overseas guests.
•  Cots, highchairs, baby baths and shower chairs can all be pre booked at no extra charge.
•  All cottages have night storage heating, except Mowhay, which has gas central heating.
•  Each cottage has a fully equipped kitchen. Tea towels and an oven glove are provided.
•  There is an onsite laundry room with washing machine, tumble drier and payphone (coin operated).
•  Internet access is available from the Post Office in the local village.
electricity & gas
•  Guests pay for any electricity used. 
•  All the cottages have electric meters that are read at the start, and end, of your holiday. Payment is due on departure.
•  Guests pay for any gas used in Mowhay Cottage. Mowhay has a gas meter that is read at the start, and end, of your holiday. Payment is due on departure.
dogs
Well behaved dogs are welcome at East Rose at an additional charge of £20 per dog per week through prior arrangement with the proprietors.  For short breaks there is a charge of £3 per dog per night.  Dog bookings must be confirmed by returning the dog booking form.  Rottweilers and Pitt Bull Terriers are not accepted.
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Please ensure that you have read and understood our Reservation Conditions.

Reservation conditions
   
1. I understand that bookings can only be effected by returning the booking form accompanied by a deposit of 30% of the total rental due. The remainder is payable six weeks prior to arrival.
2. In the event of a cancellation, you shall be liable for the total amount of monies paid. However, we will endeavour to re-book your cottage and if this is possible at no loss to ourselves, we will reimburse you 75% of the monies paid. Cancellation insurance is advised as a safeguard.
3. Well-behaved dogs are welcome at East Rose at a charge of £20 per dog per week through prior arrangement with the proprietors. I understand that dog bookings can only be effected by returning the dog booking form. Dogs are accepted on the basis of compliance with the rules on the dog booking form.
4. The proprietors reserve the right to refuse any booking or to cancel any bookings already made subject to refunding any sums you have paid without further liability on your behalf.
5. The proprietors reserve the right to terminate your stay if you, or members of your party, are believed to be causing a nuisance to the other guests or are not treating the property and grounds with due respect.
6. I undertake to leave the cottage and contents clean and tidy on vacation (You will be charged if the cottage is left in an unacceptable state and requires additional cleaning). I understand I will be charged for any items missing from my cottage even if they have been moved to another cottage (this includes kitchen items).
7. I agree that neither East Rose nor any persons in their employ will be liable for any loss, damage, sickness or injury howsoever caused which may be sustained by me, or any member of my party, or any person who I might invite to the cottage and grounds during the period booked.
8. Bookings are for a minimum of one week's duration from 3pm on the day of arrival to 10am on the day of departure. Short breaks can be arranged subject to availability.
9. The proprietors reserve the right to enter the property during your stay.
10. Smoking is strictly forbidden inside the cottages, laundry room and shop.
11. The proprietors reserve the right to cancel any booking if it subsequently transpires that the above mentioned conditions have not been observed.
12. I undertake to ensure that all members of my party are aware and comply with these conditions.